Privacy Policy

Privacy Policy

MARS Solutions Group | MARS IT Corp.
1433 North Water Street, Suite 400, Milwaukee, WI 53202

Effective Date: 18 Feb 2026

Overview

This Privacy Policy describes how MARS Solutions Group (also operating as MARS IT Corp., and its subsidiaries and affiliated brands including MARS Returnship, MARS TalentFlex, MARS Healthcare, MARS Orbit, and Ovation) (“MARS,” “we,” “us,” or “our”) collects, uses, shares, and protects the personal information of individuals who visit our website at marssg.com, submit inquiries or job applications, engage with our staffing and talent solutions services, or otherwise interact with us online or offline.

We are committed to responsibly protecting the privacy of our clients, job seekers, website visitors, candidates, consultants, and business partners. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Purpose

Your privacy, and the privacy of the information you provide to us, is important to us. MARS Solutions Group is a woman- and minority-owned staffing and talent solutions company headquartered in Milwaukee, Wisconsin, serving Fortune 50/500/1000 companies, mid-sized firms, and government agencies across the United States and internationally. In the course of providing staffing, recruiting, talent acquisition, reskilling, and employee engagement services, we collect certain personal information as described herein. We use this information responsibly, in compliance with applicable law, to deliver the best possible experience to our clients, candidates, and partners.

Information Collection and Use

What Information Is Collected

We limit the collection of personal information to what is reasonably necessary to administer and improve our services, fulfill our legal obligations, and communicate with you effectively.

The categories of personal information we may collect include, but are not limited to:

  • Contact information such as your name, email address, phone number, and mailing address, to allow us to communicate with you.
  • Professional and employment information, including your resume, work history, skills, certifications, education, and job preferences, used to facilitate placement and career opportunities.
  • Company name, title, and business contact information, when provided by employers or business partners seeking staffing solutions.
  • Demographic information, including diversity-related data (submitted voluntarily) to support our diversity, equity, and inclusion initiatives.
  • Communications you send us through contact forms, email, phone, live chat, or social media.
  • Information submitted via HubSpot-powered forms on our website, including inquiry forms, employer engagement forms, referral bonus submissions, and job seeker forms.
  • Technical and usage data collected automatically through your browser and device, including IP address, browser type, operating system, referring URLs, pages visited, and session duration, collected via Google Analytics and similar tools.
  • Cookie data and similar tracking technologies as described below.
  • Information you voluntarily provide when subscribing to newsletters, registering for events, or participating in surveys.
  • Referral information, including details about individuals you refer through our Referral Bonus Program.

How Personal Information Is Collected

We do not require you to provide personal information to access general areas of our website. However, certain features and services require information collection. Personal information is primarily collected:

  • When you submit a HubSpot form on our website, including contact, staffing inquiry, employer interest, job application, referral, or newsletter signup forms.
  • When you apply for a job opening listed on our Jobs page, directly or through our applicant tracking system.
  • When you communicate with us via phone, email, live chat (Chat Widget), or social media.
  • When you engage with our services as a candidate, consultant, or client.
  • Through automated technologies such as Google Analytics, cookies, web beacons, and session tracking tools as you navigate our website.
  • When you provide information through our affiliated platforms: MARS Returnship (getreturnship.com), Ovation (giveovation.com), MARS TalentFlex, MARS Healthcare, or MARS Orbit.
  • From third parties, such as professional networks (e.g., LinkedIn), background check providers, or references, used to verify or supplement information you provide.
  • When you use social media features embedded on our site (Facebook, X/Twitter, LinkedIn, Instagram, YouTube).

SMS Terms and Conditions

By providing your mobile number and opting in to receive SMS (Short Message Service) messages from MARS Solutions Group, you agree to the following terms:

Message Type: Event-based — messages are only sent in response to specific actions, triggers, or events such as job application updates, interview scheduling, or service-related notifications.

Message Frequency: Varies depending on your interaction with our services. You will only receive messages relevant to your engagement with MARS.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions: You can opt out of SMS messages at any time by replying STOP to any message you receive. Once you opt out, you will receive a one-time confirmation message and no further SMS messages will be sent.

Help: Reply HELP for more information, or contact us at (877) 627-7481 or in**@****sg.com.

Use of Phone Numbers: Your mobile number will be used solely for the purposes described in this policy. We will not sell your mobile number or use it for unrelated third-party marketing.

Your consent to receive SMS messages is not a condition of receiving any staffing, recruiting, or placement services from MARS Solutions Group.

Data Sharing — Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How Personal Information Is Used

We use the information you provide to deliver, improve, and support our services. Specifically, we limit our use of personal information to the following purposes:

  • To fulfill the reason for which the information was provided — for example, to match a candidate with a relevant job opportunity or to respond to a staffing inquiry.
  • To provide you with information, services, or opportunities you have requested from us.
  • To communicate with you regarding open roles, interview scheduling, service updates, events, or company news.
  • To facilitate applicant tracking, candidate screening, and recruitment services on behalf of our employer clients.
  • To administer our Referral Bonus Program and process associated rewards.
  • To operate, manage, and improve our website, platforms, and internal processes.
  • To send email alerts, event notifications, newsletters, and other communications you have opted into.
  • To comply with legal, regulatory, and reporting requirements.
  • To detect fraud, protect our business interests, and safeguard client and candidate data.
  • For testing, research, analysis, and development of new service offerings.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, or other business transaction, in which case personal information may be transferred as part of the business assets.

We will not collect additional categories of personal information or use the personal information we have collected for materially different purposes without providing you notice.

How Aggregated, Non-Personal Information Is Used

We may collect general, non-personal, statistical information about visitors to our website and users of our services (for example, via Google Analytics). This aggregated data does not identify any individual and is used to understand how our website is used, improve navigation, enhance our marketing efforts, and support business development decisions.

How Cookies Are Used

A “cookie” is a small piece of data that our website may store in your browser when you visit. Cookies help us recognize returning visitors, remember your preferences, and understand how you interact with our site.

MARS Solutions Group uses the following types of cookies and similar technologies:

Essential Cookies: Required for the website to function properly, including form submissions and security features such as reCAPTCHA (Google) and Anti-Spam by CleanTalk.

Analytics Cookies: Used to collect data about how visitors use the website. We use Google Analytics to track page views, session duration, traffic sources, and other behavioral data. This data is aggregated and anonymized where possible.

Marketing & Tracking Cookies: We may use cookies from third-party platforms such as HubSpot (CRM and form tracking), Facebook Pixel, LinkedIn Insight Tag, and similar tools to understand the effectiveness of our marketing campaigns and to present relevant content to visitors.

Social Media Cookies: Embedded social media features (Facebook, LinkedIn, Instagram, X/Twitter, YouTube) may set cookies when you interact with those features on our site.

You may control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website. We honor opt-out preference signals where technically supported.

Global Privacy Control (GPC)

We recognize and honor opt-out preference signals sent via the Global Privacy Control (GPC). If you have GPC enabled in your browser, we will treat this as a request to opt out of the sale or sharing of your personal information where applicable under applicable state privacy laws.

Children Under 13 Years of Age

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us at in**@****sg.com.

Parties with Whom Information May Be Shared

We do not sell your personal information.

Information may be shared to facilitate the services needed to properly and efficiently serve our clients, candidates, and partners. We may share information with:

  • Employer clients, for the purpose of presenting qualified candidates for open positions.
  • Third-party service providers and technology vendors (including HubSpot, Google, background check providers, applicant tracking systems, and payment processors) who perform services on our behalf and are contractually obligated to protect your data.
  • Affiliated MARS platforms including MARS Returnship, MARS TalentFlex, MARS Healthcare, MARS Orbit, and Ovation, where necessary to provide integrated services.
  • Government agencies, to fulfill legal, reporting, and regulatory requirements.
  • Attorneys, accountants, and auditors, as required for our business operations.
  • Law enforcement, government officials, or other third parties when required by law or to protect the rights, safety, or property of MARS or others.
  • A successor entity in connection with a merger, acquisition, or sale of company assets, in which case you will be notified via a prominent notice on our website.

Mobile information (including SMS opt-in data and consent) is never shared with third parties or affiliates for marketing or promotional purposes.

How to Access and Correct Your Information

Keeping your information accurate and up to date is important to us. You may review, correct, or request updates to your personal information by contacting us at:

Email: in**@****sg.com
Phone: (877) 627-7481
Mail: MARS Solutions Group, 1433 North Water Street, Suite 400, Milwaukee, WI 53202

Privacy Notice for California Consumers

This section supplements our general Privacy Policy and applies to residents of California under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

California Privacy Rights

Under California Civil Code § 1798 and the CCPA/CPRA, California residents have the right to:

  • Know what personal information we collect, use, disclose, and sell about them.
  • Access the specific pieces of personal information we have collected.
  • Delete personal information we have collected, subject to certain exceptions.
  • Correct inaccurate personal information we hold about them.
  • Opt-out of the sale or sharing of personal information.
  • Non-discrimination for exercising any of their privacy rights.

Categories of Personal Information Collected

We collect the following categories of personal information:

Category Examples Collected
A. Identifiers Name, postal address, IP address, email, phone number, online identifiers YES
B. California Customer Records (Cal. Civ. Code § 1798.80) Name, address, phone number, employment history, education YES
C. Protected Classification Characteristics Race, gender, age, national origin, disability status (voluntarily provided) YES
D. Commercial Information Services engaged, transaction history YES
F. Internet or Network Activity Browsing behavior on marssg.com, interactions with forms and pages YES
G. Geolocation Data General location derived from IP address YES
I. Professional or Employment-Related Information Job history, skills, qualifications, performance YES
K. Inferences Drawn from Personal Information Candidate profiles, job fit assessments YES

We Obtain Personal Information From:

  • Directly from you through forms, applications, email, phone, and live chat.
  • Indirectly through your activity on our website (via Google Analytics, HubSpot tracking, cookies).
  • From third-party platforms such as LinkedIn and professional networks.
  • From employer clients or partners in connection with placement services.

Exercising Your California Privacy Rights

To submit a verifiable consumer request, contact us:

  • Phone: (877) 627-7481
  • Email: in**@****sg.com
  • Mail: 1433 North Water Street, Suite 400, Milwaukee, WI 53202

You may make a verifiable consumer request for access or data portability up to twice within a 12-month period. We will respond within 45 days of receipt. We do not charge a fee for processing requests unless they are excessive or repetitive.

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Privacy Notice for Colorado, Connecticut, Nevada, Utah & Virginia

Residents of Colorado, Connecticut, Utah, Virginia, and Nevada have additional rights under their respective state privacy laws (CPA, CTDPA, UCPA, VCDPA, and NRS Chapter 603A), including the right to:

  • Opt out of targeted advertising, sale of personal data, and profiling that produces significant effects.
  • Access, correct, delete, and receive a portable copy of your personal data.
  • Non-discrimination or retaliation for exercising privacy rights.
  • Appeal a denial of a privacy rights request (Colorado, Virginia, and Connecticut residents).

To exercise these rights or submit an appeal, contact us at in**@****sg.com or (877) 627-7481.

General Data Protection Regulation (GDPR)

For visitors or candidates located in the European Economic Area (EEA) or other jurisdictions where GDPR applies, MARS Solutions Group processes your personal data only when a legal basis exists, including:

  • Consent: Where you have given clear permission for a specific purpose.
  • Contract: Where processing is necessary to take steps at your request prior to entering a contract, or to fulfill a contract.
  • Legal Obligation: Where we are required by law to process your data.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights.

EEA residents have the right to access, rectify, erase, restrict, port, and object to the processing of their personal data, as well as the right to withdraw consent and lodge a complaint with a supervisory authority.

Policy on Compliance with the Telephone Consumer Protection Act (TCPA) — 47 U.S.C. § 227

Introduction

The Telephone Consumer Protection Act (TCPA) governs how MARS Solutions Group communicates with individuals via SMS and automated messaging. We are committed to full compliance with TCPA regulations.

Consent Requirements

MARS Solutions Group obtains prior express written consent before sending marketing SMS messages. Consent is: explicit (the individual clearly agrees to receive messages), written (documented electronically or physically), and voluntary (freely given without coercion). Transactional or informational messages (such as job opportunity alerts or interview confirmations) may be sent in accordance with applicable exemptions.

Opt-Out Mechanism

Every SMS message includes an opt-out option. Reply STOP to any message to unsubscribe immediately. You will receive a one-time confirmation and no further messages will be sent.

Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Documentation and Record Keeping

MARS Solutions Group maintains comprehensive records of consumer consent, including: the date and time consent was obtained, the method used to obtain consent, copies of consent forms or applicable logs, and details of opt-out requests and confirmations.

Third-Party Vendors

Any third-party vendors involved in SMS communications on behalf of MARS Solutions Group are contractually required to comply with TCPA and this policy.

Data Security

MARS Solutions Group implements reasonable organizational, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and vendor security requirements. While no system can guarantee absolute security, we continuously evaluate and improve our security practices.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Employment-related records may be retained for longer periods as required by applicable labor and employment laws.

Changes to This Privacy Policy

This Privacy Policy may be revised from time to time due to legislative changes, technological updates, or changes to our business practices. We will post any updates on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy. This policy will be reviewed and updated at a minimum on an annual basis.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

MARS Solutions Group (MARS IT Corp.)
1433 North Water Street, Suite 400
Milwaukee, WI 53202

Phone: (877) 627-7481
Fax: (866) 361-6277
Email: in**@****sg.com
Website: marssg.com