Founder and CEO of Leader Factory Timothy R. Clark said, “Highly engaged employees make the customer experience. Disengaged employees break it.” Employee engagement affects more than each individual person; It affects company culture, it affects productivity, profitability, efficiency, and the overall customer experience. If your employees aren’t happy, your customers won’t be either.
According to Gallup, engaged employees are “those who are involved in, enthusiastic about and committed to their work and workplace”. So how can you improve employee engagement within your company?
1. Workplace Recognition – Workplace recognition motivates, provides a sense of accomplishment and makes employees feel valued for their work. Recognition not only boosts individual employee engagement, but it also has been found to increase productivity and loyalty to the company, leading to higher retention. It also sends a signal to other employees about what success looks like.
2. Inclusive Environment – Work to foster a diverse, inclusive, and equitable environment within your organization. 76% of employees and job seekers said a diverse workforce was important when evaluating companies and job offers. 67% of candidates want to join a diverse team.
3. Meaningful Rewards – Rewards that work well include shout-outs, tokens of appreciation, cash rewards, and other benefits. Each employee is motivated and feels appreciated in different ways, so rewards should be personalized to each individual for the maximum impact.
Can your company afford to NOT prioritize employee engagement?
Learn more about how Ovation can help employee engagement.