Service Engineer III

Waukesha, Wisconsin

MARS Solutions Group is looking for an experienced Service Engineer III, Waukesha, WI, USA. Our client is a leading global healthcare technologies and digital solutions company with an enduring and innovative presence in the industry. They foster a challenging and empowering environment that cultivates personal and professional growth.

Role Summary:

• Responsibility to drive Design for Service (Installation, Calibration, Serviceability, Preventive Maintenance, Service Features, Remote Troubleshooting) for MR products, playing a critical collaboration with engineering and service. Activities include developing service procedures by having a clear understanding of customer and field team needs; driving service productivity; performing service validation, providing support to manufacturing and field issues.


. Bachelor's Degree in Engineering/Science or equivalent

. 4 years relevant work experience

. Excellent teamwork, coordination, influencing and communication skills

. Ability to develop timely and effective solutions for challenging design problems

Quality Specific Goals:

. Aware of and comply with the Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

. Complete all planned Quality & Compliance training within the defined deadlines.

. Identify and report any quality or compliance concerns and take immediate corrective action as required


. Master’s Degree in Engineering/Science

. Broad exposure to HW/SW/Systems design, and technical depth in one or more engineering disciplines (Electrical, Mechanical, Biomedical, etc.)

. Project leadership experience within an engineering, manufacturing, or research environment

. Self-starter, energizing, results oriented, and able to multi-task

. Ability to develop unique concepts/solutions for complex projects

. Experience in Field Service for Medical Devices

. Knowledge of Healthcare MR products

. Knowledge of Healthcare engineering tools and processes

. Knowledge of the Quality Management System.

About MARS Solutions Group:

MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.