Guest Relations Representative

Milwaukee, Wisconsin

MARS Solutions Group is looking for an experienced Guest Relations Representative for our client located in Milwaukee, WI. Our client is a healthcare organization committed to providing high-quality care for patients. They believe in fostering a work environment filled with collaboration, courtesy, and opportunities for professional growth, and have received numerous employment accolades such as, “National Top Workplace” from WorkplaceDynamics.

The Guest Relations Representative serves as the ‘First Impression Officer’ of the Client's Wisconsin health network, going above and beyond to deliver on exceptional and memorable concierge-style customer service and hospitality for our patients, families and visitors. The GRR will proactively greet each guest, welcoming them to our facility and thanking them for choosing Froedtert for their healthcare needs. The primary responsibility for this role is to carry out the Froedtert COVID screening protocols with each guest prior to entry to the facility.  This position communicates relevant patient care policies to our guests while supporting efficient patient care flow, and safety for everyone while on campus. 




High School diploma or equivalent is required


About MARS Solutions Group:

MARS Solutions Group provides a range of opportunities for meaningful work by understanding that employment fit is a combination of people, process, and technology. We leverage our experienced and compassionate team to bring humanity to matching you with the right advanced technology role, and stay connected with you to help you attain your professional goals.